Customer Reviews

I want to express my gratitude and give James a shoutout for the exceptional customer service that I received. Insurance shopping can be very difficult but James went above and beyond to explain the process step by step and made it so much easier for me to understand. Very knowledgeable, polite and professional! I will definitely be recommending him to all my friends and family!

We are very pleased with Lone Mountain Insurance. Anglea has been very prompt to help us and answer any questions and provide information both to us and our clients.

Samantha Gwynn is so knowledgeable about insurance and how important having the right coverage is. She listened to my needs, helped me understand how much insurance to carry, and didn’t try to oversell products. You won’t be disappointed with the protection or the customer service.

Talk about great customer service! James drove all the way to my house to hand-deliver me ID cards. He was very patient with me and went way above and beyond.

From the moment I contacted Lone Mountain Insurance, James was the friendliest professional insurance agent I’ve ever dealt with! He was very knowledgeable and explained in detail the benefits of my policy! I would highly recommend James and Lone Mountain Insurance for any of your insurance needs. He made sure to value my time and was dedicated to saving me money all while maintaining the same coverages!

Wow, James and I did the dreaded switch of insurance policies today. He was lighting fast in giving me a new quotation for my car and home insurance. He beat my current insurance by a lot. We concluded the entire switch in a matter of a few hours. I would highly recommend James and his firm.

What an awesome agent. He lowered our insurance by hundreds of dollars. Also, very professional courtesy…give him a call today.

The first honest Insurance Agent we have come across in years. He puts his customers best interest before his own interests, which has become a lost art. He is a smart guy that knows his business and goes the extra mile for his clients. Very detailed and professional. We are so grateful to have found James Cloud. He’s like finding a needle in a haystack. You undoubtedly, won’t regret switching your Insurance policies over to this Agent.